HCL Technologies Walk-In Any Graduate freshers 2015 for Junior Engineer - All Jobs at Jobs

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Sunday, 22 November 2015

HCL Technologies Walk-In Any Graduate freshers 2015 for Junior Engineer

HCL Technologies Walk-In Any Graduate freshers 2015 for Junior Engineer Product Support at city. Candidates WHO have completed Any Graduate will apply for this job from HCL Technologies limited.
Company Name: HCL Technologies limited
Position: Junior Engineer Product Support
Education: Any Graduate
Experience: zero – four yrs
Salary: Not fixed
Location: chennai
Company Profile

Assist Customers over the phone, with Technical troubleshooting by providing wonderful client Service for BT Sports and television
Assist BT Customers over the phone, with Order Provisioning, Order cancelation, delayed orders, expedites, etc.
Trouble shooting for Broadband connected problems.
Setting up wireless connection on Laptops and Desktops.
Connectivity problems with Ops modem, Routers, Hubs and Switches.
Dealing with network property computer network , WAN and MAN.
Checking the exchange line problems / outages / fixing appointment with the technician at Great Britain.

Skill Set Required:

Highly assured communicators with wonderful interactive ability.
Tailors tone and communication style to the purchasers desires.
Offers clear explanations.
Demonstrable call control skills.
Culturally aware with smart intercultural skills.
Crafts applicable responses to client objections and uses methods to repair communication.
Speaks customary business English in an exceedingly neutral accent with no natural language influence
Highly sentient.
Ability to spot and respond befittingly to customers emotions.
A high level of skilled integrity with a bent to try to to the correct issue.
Tenacity in coping with advanced issues.
An analytical thinker, showing the power to form call and solve client issues with negligible supervising.
Can establish non price add processes and practices. able to articulate and champion simpler ways that of operating.

Experience: zero to three years – each Freshers and knowledgeable candidates ar eligible
Qualification: Any Graduate (BE/B.Tech / Arts and Science-Any stream) / below Graduate (2015 / 2014 or previous year Passed outs) / candidates with backlogs up to four papers can even apply / certificate holders(10+2+2 only).

Selection/Interview process:

Aptitude test
Technical and hr Interview

Document needed (Original and Photocopies):

SSC Marksheet
HSC/Diploma Marksheet
Graduation & Post Graduation all yearsí mark sheets
Photo ID proof (Pan Card/ Passport / driver's license / college ID)
2 pictures

How to Apply:

Walk-In Date :- twenty first November – twenty second November 2015
Walk-In Time :- nine AM

Walk-In Address :- HCL Technologies Ltd., Business Services, WSS Towers, 1st Floor, No. 107 & No. 108, Harris Road, Mount Road, city – 600002. Landmark – close to Casino Theatre.

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